Darlene, thank you for your feedback. We regret to hear your service took longer than expected, and we appreciate your patience and understanding! Please let us know if there is anything else we can do for you; we are more than happy to help!
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
My wife had a appointment for a scheduled oil change and sat for 2 hours. No courtesy car offered, no one told her or me...two hours for a simple oil change!!! We won’t bring it for the next scheduled oil change and I’m worried about what happens on a “real service” visit!!
John, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to turn this experience around. Please reach out to us at (225) 341-3066 so we may assist you in moving forward towards a resolution.