Houtson Thomas was excellent service rep
Thank you for taking the time to highlight a key member of our staff! We're glad to know they’ve been able to contribute to your positive experience with us. See you next time!
It has gotten much better, than it was in recent past
Went in for routine maintenance. Ms Sheila did the write up and explained that there were a couple in front of me, which is usually the case when goin...
Timely done. Explanations when questioned. All good
My 2016 CT6 developed a vibration upon acceleration between 35 - 45 mph. My Service Rep, Sheila, got me a loaner and made sure my vehicle was repaired...
Too long a diagnostic time frame, and repair time.
I got my first oil change since I’ve had my Cadillac CTS and it was very quick and a great job.