It was an excellent experience. Grady Lewis sold us a Cadillac CTS Coupe in 2011. The excellent service that he provided at that time along with your top of the line Cadillac inventory is the reason we decided to come back to Gerry Lane to purchase our 2018 XT5. He, as well as all other staff that we encountered, worked diligently to ensure that we were satisfied and for that we are grateful.
Hi, thank you so much for your high rating. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Gerry Lane Cadillac! Have a wonderful day!
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (225) 341-5625 to discuss your concerns, as your satisfaction is of utmost importance to us.
I got my free oil change because I purchased my XTS there but my home flooded and lost a key fob had to pay 230.00 for a fob with no key. I was going to trade in my 2013 XTS for a new one but not at this dealer. Charging me for a key fob lost a sale!!!
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.