416 Reviews Found
Confirmed Service Customer
Always a wonderful experience dealing with service department 😊
Diana R.
DENHAM SPRINGS
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Gerry Lane Cadillac and we hope to see you again.
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Confirmed Service Customer
Samantha helped me take care of my service to make the process easy and seamless
Ben G.
BATON ROUGE
Business Response
Samantha is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Gerry Lane Cadillac and we hope to see you again.
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Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Hello, thank you for sharing your positive experience! Have a fantastic day!
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Confirmed Sales Customer
Only test drive I have ever performed that got to experience all of what the dealership had to offer. We may have run out of fuel during our test drive but GLC stepped up to the plate and had us back at the dealership in no time.
Timothy T.
DENHAM SPRINGS
Business Response
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
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Confirmed Service Customer
Made an appointment , but still took 2 hours for oil, filter, and tire rotation.
Oscar S.
BATON ROUGE
Business Response
Hi there! We're so happy we were able to help you out! Until the next time we meet, take care!
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Business Response
Hello, we are glad we could help! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Service Customer
Work was fast and we ate a few free snacks and waters and were on our way!!!
Donald P.
PRAIRIEVILLE
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Business Response
Thank you for choosing Gerry Lane Cadillac as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
WONDERFUL!! Repaired and cleaned my vehicle and I was on my way.
Wilbert W.
BATON ROUGE
Business Response
Hi there, your satisfaction is our top priority. We're looking forward to your next visit with us!
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
I can’t wait until the new Escalade is unveiled!!!! I know my service will be great like it was when I brought my last one!
Marcus C.
BATON ROUGE
Business Response
We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
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Confirmed Service Customer
I was shocked by the trash that was left in my car by the technician. Also, it would have been nice to have received a complimentary car wash.
Gwendolyn B.
ZACHARY
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (225) 341-5625 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
Was this review helpful?
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Gerry Lane Cadillac and we hope to see you again soon!
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Confirmed Service Customer
All went according to plan. Wait for a loaner was a few weeks but once they could get us in a loaner we dropped off the CTS and had it back in less than a week.
Dwayne K.
DENHAM SPRINGS
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
Service Department is very, very very slow.
Maxine C.
BATON ROUGE
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (225) 341-5625 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Service Customer
They help with my car issue and was prompt and professional
Bernadine J.
BATON ROUGE
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Gerry Lane Cadillac and we hope to see you again soon!
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing Gerry Lane Cadillac and we hope to see you again soon!
Was this review helpful?
Customer Reviews at Gerry Lane Cadillac
Wondering if Gerry Lane Cadillac is the right dealership for you? Check out our customer reviews to see what our previous customers have said about our service. We take pride in providing high quality service to each and every person that stops at our dealership in Baton Rouge.
If you have had an experience with us recently, feel free to leave a review. We love to hear feedback, as we continually try to ensure a great car-buying experience for all of our customers.